GET READY. On Thursday, March 31, Ascend will be sunset. Make sure to download your enrollment and Scope of Appointment documents from Ascend and store them in a location or format that will enable you to access them in the future.
GET SET. Request access for your new account by downloading the Think Agent app (App Store/Google Play), or you can use the website version on your laptop or computer. Please anticipate 24 hours to process your request. You must be ready to sell.
GO! Attend a live, online Think Agent training to learn about all the capabilities and features. This 75-minute training is highly recommended for new and established agents alike, and we offer a variety of flexible training dates and times to accommodate your busy schedule. Click here to find a training.
If you have questions, reach out to your Aetna Medicare Broker Manager. For technical support including registering, logging in, reporting or other technical issues, contact your Think Agent support team.
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The CHLIC transition is about to begin in Connecticut and Mississippi.
Please be advised of an important update regarding the submission process for Medicare Advantage (MA), Dual Eligible Special Needs Plan (D-SNP), and Medigap applications.
Member retention support and 2026 Certifications coming soon
Take these steps to help reduce customer complaints and learn how to file them if needed
Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.
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