You may have questions regarding the new rules put in place by CMS for marketing and communications. Utilize the attached document as a reference and resource to keep you compliant.
Below you will find Frequently Asked Questions about the CY2024 Final Rule Marketing and Communication Guidelines. We encourage you to review the CMS CY2024 Final Rule in its entirety. You must comply with these rules starting September 30, 2023.
These FAQs cover the following topics:
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The CHLIC transition is about to begin in Connecticut and Mississippi.
Please be advised of an important update regarding the submission process for Medicare Advantage (MA), Dual Eligible Special Needs Plan (D-SNP), and Medigap applications.
Member retention support and 2026 Certifications coming soon
Take these steps to help reduce customer complaints and learn how to file them if needed
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