Nearing the halfway point of AEP!
** Humana has had a few agents submit in 2022 business on 2021 applications. Their systems cannot process that way. Please be sure to use 2022 apps for 2022 business.
ASU will be open every Saturday from October 16th through December 4th from 9am-6pm EST. To contact ASU, call 1-800-309-3163 or you could send an email to Agentsupport@humana.com.
Please be advised that ASU will be closed on Thursday, November 25th and Friday November 26th for the Thanksgiving holiday. On Saturday, November 27th, we’ll be open 9:00am-6:00pm ET and will resume normal business hours on Monday, November 29th.
Participating locations for DSNP plans:
For agents selling dual eligible plans Medicare/Medicare DSNP (available in NY currently and CT in 2022) - Humana has links to look up the locations that participate in both the healthy food card and the OTC cards. You just click the link and put in the zip code.
The healthy food card participating location finder
The OTC card participating location finder
Humana Pharmacy Consent (54 agents out of 2000 have submitted consents. Humana can’t communicate with your members regarding the opportunity without the consent) don’t forget to get the consent signed at the time of application to help save your members co-pays on Tier 1 and Tier 2 drugs 90 day supply $0 copay. If you are using Ehub to do your applications it will be an option after signature on the application. There will be 3 questions. 1 PHI click no, 2 Humana pharmacy consent click yes, 3 MAF click no. Then click the grey button in the left column that says Auth & Sign answer the two questions then submit. If you are doing a paper application, the paper pharmacy consent that you can get signed is here.
Member Care Assessment Process
The member care assessment can be completed after every MA application and you can do the enrollment on any platform you choose (even paper) and complete the assessment within 5 days of the date on the application and earn a $50 admin fee. Survey Portal set up (called REVEL) is super easy and fast. And once you’re done, you can access the survey on: your Vantage portal on the Quote & Enroll card, direct on the REVEL portal, or in EHub.
Here’s how to access the training:
Sign up for Humana Reach Rewards
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Please be advised that a state of emergency was declared, impacting individuals in Connecticut. This declaration allows for a one-time Special Enrollment Period (SEP).
Please be advised that a state of emergency was declared, impacting individuals in New Jersey. This declaration allows for a one-time Special Enrollment Period (SEP).
Anthem/Empire wants to thank you for your hard work and efforts during AEP! Please take a look at the enclosed Success Guide and End of AEP Flyer. Following these tips will ensure all of your applications are processed smoothly, especially those submitted on December 7, 2021.
Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.
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