< Agent Blog
Sep
05
,
2025

Action needed to access Medicare Supplement JarvisEnroll

September 5, 2025
UnitedHealthcare

Seeing an error when attempting to log into Medicare Supplement JarvisEnroll? Here’s why and what to do.

Because of a recent One Healthcare ID security update, agents are now required to have a unique email address associated with their One Healthcare ID in order to access Medicare Supplement JarvisEnroll, the online enrollment tool for AARP® Medicare Supplement Insurance Plans from UnitedHealthcare®.

If you see an error when attempting to log into Medicare Supplement JarvisEnroll, it is because your email address is associated with multiple One Healthcare IDs.

As a principal agent, you are required to maintain 2 One Healthcare IDs: 1 for your agency and 1 as an individual. Prior to the update, you were permitted to use 1 email address for both; you are now required to use a unique email address for each One Healthcare ID you maintain.

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