< Agent Blog
Nov
30
,
2023

UnitedHealthcare Announces Amazon as New OTC Online Fulfillment Partner

November 30, 2023
UnitedHealthcare

Good news! Announcing Amazon as new OTC online fulfillment partner

Beginning in 2024, UnitedHealthcare is expanding member value by working with Amazon—another consumer-focused brand that you know and love—to fulfill online orders for participating non-SNP and C-SNP members with an OTC-only benefit. Members told UnitedHealthcare that they wanted better OTC product quality, value and availability when shopping through the UnitedHealthcare digital experience, and they listened and are taking action. This new relationship between UnitedHealthcare and Amazon is the first of its kind in the industry and demonstrates the commitment to delivering a truly premium member experience by offering members greater flexibility and increased buying power with more products, more brand and generic options, more value for their dollar and faster shipping with no minimum purchase requirement.

Participating members in non-SNP with an OTC benefit and C-SNP members with an OTC-only benefit (i.e., no healthy food) will continue to use the UCard Hub on the UnitedHealthcare website and mobile app to shop for OTC products online. Starting in 2024, products will be fulfilled by Amazon (note: the UnitedHealthcare® UCard will not work to buy directly through Amazon).

Eligible members with an OTC benefit that can be used on healthy foods (e.g., D-SNP and select C-SNPs) will continue to have their online orders fulfilled by Walmart. They will have access to a broad range of products and free standard shipping with a minimum order of $35.

Eligible members can still shop in-store with their OTC benefit at any of the 55k+ stores in the S3 retail network, including Walmart, Walgreens, Kroger, CVS and more. And with the new product scanner in our UHC mobile app, shopping in-store has never been easier.

Current eligible members will receive an email soon about this exciting new relationship. Toolkit materials will be updated to reflect this change.

More information about the OTC credit can be found on the OTC Credit Quick Reference Guide on Jarvis > Knowledge Center > Selling

Resources > OTC (non-SNP). Watch for more information on this Amazon partnership, including FAQs, on the Selling Resources page soon.

View Details >View Details >

Questions? Call us at 855-888-8326.

Don't have a MedCareValue page yet?

Get Your FREE Site >

Posts you may be interested in...

Read More

Pursue a Picturesque Trip to Prague with Liberty Bankers

February 21, 2024
Agent Blog Icon - Indicates this is a blog article.

Experience an extraordinary trip in the heart of Europe when you qualify for Liberty Bankers Insurance Group's 2025 Agent Incentive Trip!

Read More

Expanding Soon to More States: UnitedHealthcare Dental, Vision, Hearing Plans!

February 21, 2024
Agent Blog Icon - Indicates this is a blog article.

Beginning on March 26, 2024, you can start selling UnitedHealthcare® Dental, Vision, Hearing Plans (DVH) for April 1, 2024, and later, plan effective dates in more states!

Read More

UnitedHealthcare: JarvisWRAP for February 20

February 20, 2024
Agent Blog Icon - Indicates this is a blog article.

This week's edition, sent today in observance of Presidents' Day, focuses on our resources that help members live healthier lives.

Read More

Excellus BCBS Broker News Vol. 19 No. 2

February 19, 2024
Agent Blog Icon - Indicates this is a blog article.

How ACQAs Help Increase Quality Care | Reminder Regarding WellNow | ThriveWell & Headspace Toolkits Available

Read More

Geisinger: Information You’ll Need for 2024

February 16, 2024
Agent Blog Icon - Indicates this is a blog article.

Important information for the new year, and more

Read More

Coming Soon: Four New Supplemental Health Products from Liberty Bankers

February 15, 2024
Agent Blog Icon - Indicates this is a blog article.

Less Than One Month Until New Products Launch

Who we are & what we do.

Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.  

Get to know us, and see how we can help you take your business to the next level.

Learn More

Helpful Links

New Here?

We love meeting new people! Fill out the form below, and one of our sales directors will get in touch with you shortly.

Thank you! Your form has been received!
Oops! Something went wrong while submitting the form