At Cigna Medicare, their mission is to improve the health, well-being, and peace of mind of those we serve by keeping health care affordable, predictable, and simple. They would like to ensure that their Medicare customers are matched to the best health plan to fit them and their health care needs, even if it isn't one of Cigna's.
As a reminder, the Centers for Medicare and Medicaid Services (CMS) requires that agents enroll beneficiaries into plans that best meet their health care needs. Agents should review available health care choices to determine the plan that best meets the beneficiary's needs. A beneficiary should not be enrolled in a new plan based on the agent’s financial interests or on contracted entities that pay for scheduling office visits for members on certain health plans.
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The CHLIC transition is about to begin in Connecticut and Mississippi.
Please be advised of an important update regarding the submission process for Medicare Advantage (MA), Dual Eligible Special Needs Plan (D-SNP), and Medigap applications.
Member retention support and 2026 Certifications coming soon
Take these steps to help reduce customer complaints and learn how to file them if needed
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