< Agent Blog

Blues Flash: Tips for a Successful 2022 Open Enrollment from BlueCross BlueShield South Carolina

October 18, 2022
BlueCross BlueShield of South Carolina

Tips for a Successful Open Enrollment 

Individual open enrollment runs through Sunday, January 15, 2023. Your clients continue to get the benefits they deserve in 2023 with Blue OptionSM, including:

  • NEW! Nationwide BlueCard® Coverage — When members are living or traveling outside of South Carolina, they will be able to locate participating doctors and hospitals nationwide. When they use a doctor or hospital through BlueCard, they receive the highest level of benefits.
  • All-Inclusive, Comprehensive Office Visit Copayment — One low copayment per in-network office visit covers ALL related diagnostic and treatment services, including labs and X-rays.
  • Dental, Vision and Prescription Coverage — Members get a dental allowance for exams and cleanings every six months, adult and pediatric vision coverage, and a $0 pharmacy tier on all plans.
  • FOCUSfwd® Wellness Incentive Program — Designed to help members lead healthier lifestyles. The amount members can earn by completing health-related activities and challenges is increasing to $110 in 2023. They     can also win one of the $1,000 quarterly and $5,000 annual cash rewards in our Sweepstakes!

Quoting and Enrollment System

The Blue Option online quoting and enrollment system handles both open and special enrollments and makes getting a quote easy. Be sure to enter your agent code when completing an application to become the agent of record. Please make sure your clients print their confirmation pages for their records once they have submitted their applications.


Centers for Medicare & Medicaid Services (CMS) Required Mailings

BlueChoice® will send the CMS required mailings to all off-exchange members this month. Here is a sample of the cover letter and the required letter for those members keeping their same plans next year. Also, here is a sample of the
cover letter and the required letter for those members being crosswalked to a new plan next year. 
Members will be directed to their agents. Agents’ names and phone numbers will appear in the letters as applicable.

Prospective Blue Option Members

If you have clients you think would be interested in our Blue Option plans, you can customize and use this email to reach out to them.

Individual Pre-Affordable Care Act (ACA) Members

In addition, this letter will be sent to our individual pre-ACA members.

Check Your Login Credentials

Take a few minutes to check all your BlueChoice login credentials now. Key sites to check:

  • Learning Management System (LMS) — Make sure you have completed your training to be appointed as a BlueChoice agent. Your user ID for this system is your South Carolina Department of Insurance number. If you have questions, please email Agent.Training@bcbssc.com.
  • BASES— Use the BASES tool as a client management system. You can check your clients and their payments. If you don't see a client in the system, call Marketing Support Services at 866-280-0766 to verify whether the member is still active.


You can help your clients make payments:

  • Online. You will need the member’s ID number to set up a profile.  
  • By bank draft, prepaid debit card or credit card during the application process.
  • By calling the Billing Service Center at 866-569-5933 (for agents or members) and selecting option 1 to make an automated payment.
View Details >View Details >

Questions? Call us at 855-888-8326.

Don't have a MedicareValue page yet?

Get Your FREE Site >

Posts you may be interested in...

Read More

BlueCross BlueShield South Carolina: New Blue Select Hospital Directory

March 30, 2023
Agent Blog Icon - Indicates this is a blog article.

Now Available on Storefront: New Blue Select® Hospital Directory

Read More

Highmark: PREPARE NOW for Updates Coming April 1 to New York Broker of Record Process and Health Risk Assessments

March 27, 2023
Agent Blog Icon - Indicates this is a blog article.

There are two important updates coming to New York producers at the beginning of April: a transition to a new online Health Risk Assessment, and a change to New York's Broker of Record process.

Read More

Gerber: Important Changes to Commission Override State Requirements Coming Soon

March 27, 2023
Agent Blog Icon - Indicates this is a blog article.

In accordance with compliance requirements, Gerber Life will require any upline that has Agents selling Gerber Life products in an override state to be licensed and appointed in that state in order to receive override commissions.

Read More

Clover: Understanding CAHPS (Consumer Assessment of Healthcare Providers and Systems)

March 22, 2023
Agent Blog Icon - Indicates this is a blog article.

One of the most valuable ratings Clover can get is out of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey sent by CMS each year.

Read More

Cigna: Check in with your customers

March 21, 2023
Agent Blog Icon - Indicates this is a blog article.

Tips for your 60-day check-in with your new customers.

Read More

Don't have time to call? Use GTL's Text-to-Chat feature

March 21, 2023
Agent Blog Icon - Indicates this is a blog article.

Do you have questions or requests for GTL's Sales Support team and don't have time to call?

Who we are & what we do.

Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.  

Get to know us, and see how we can help you take your business to the next level.

Learn More

Helpful Links

New Here?

We love meeting new people! Fill out the form below, and one of our sales directors will get in touch with you shortly.

Thank you! Your form has been received!
Oops! Something went wrong while submitting the form