Per direction from The Centers for Medicare and Medicaid Services (CMS), the Special Election Period for Individuals Affected by a Government Entity-Declared Disaster or Other Emergency (also known as the DST-SEP) election process will change effective April 1, 2025.
In addition to changes for affected individuals (“customers”), there will be changes to how you, brokers, may access DST-SEP information. Please see below for dates and details.
Beginning on April 1, customers impacted by a declared emergency or disaster:
Please also note:
Broker access to DST-SEP declarations will change as follows:
This change is designed to ensure the integrity of the DST-SEP, providing enrollment options only for those customers impacted by a declared emergency or disaster.
If you have any questions, please contact The Cigna Agent Resource Line (CARL) or your local Broker Manager team.
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