< Agent Blog

Important Updates to the SureBridge Branded POS tool

September 19, 2022

SureBridge Point of Sale (POS) Tool Updates Beginning Sept. 16

With the launch of the new HospitalWise Guaranteed Issue benefit option, a new The Chesapeake Life Insurance Company application will be implemented in the SureBridge branded POS Tool for the states of AL,AR, AZ, CA, CO, CT, DE, FL, GA, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, NE,NH, NV, OH, OK, PA, SC, TN, TX, WA, WI. More states are coming soon!

Updates on the application include:

  • Medicare question no longer required: The Medicare question will no longer be required. However, if applicants are eligible for Medicare, please ensure they view and/or download the Important Notice to Persons on Medicare. The link to the Medicare notice is available on the “Eligibility and Underwriting” User Interface (UI) page when completing the application.
  • New eligibility question for accident plans: A new eligibility question has been added for the SureBridge branded accident plans. Applicants with existing accident-only insurance that will remain in force through another carrier are not eligible for coverage under our designated accident plans (Accident Companion, Accident Direct, Critical Accident Direct, and/or ProtectFit Plus).

For the above-mentioned states:

  • Applications started prior to September 16 will be processed based on the current/old application; and those including HospitalWise will be processed under the Simplified Issue underwriting rules.
  • Applications started on September 16 and after will be processed based on the new application; and those including HospitalWise will follow the new underwriting rules, which includes the new guaranteed issue options.
  • Note: If HospitalWise is included on the application, List Bill will not be an available billing option at this time.

Updates to the SureBridge Point of Sale tool will occur around 9pm CST Thursday, Sept. 15 and could cause the system to be temporarily unavailable. Please plan accordingly.

Important Reminder for all states:

Applications started, but not completed/submitted, are good for up to 30-days from the application start date. Applications need all required signatures to be completed. An email reminder will be generated to the applicant 4 days prior to the expiration/void date. If the application is not completed/submitted before the end of the 30-day period, another email will be generated to the applicant to confirm the application has been expired/voided.

View Details >View Details >

Questions? Call us at 855-888-8326.

Don't have a MedicareValue page yet?

Get Your FREE Site >

Posts you may be interested in...

Read More

Cigna's Onboarding Program for New Customers

November 28, 2022
Agent Blog Icon - Indicates this is a blog article.

Did you know that Cigna Medicare has an onboarding program for new customers?

Read More

Use GTL's Text-to-Sign Feature for Even Faster Submissions!

November 21, 2022
Agent Blog Icon - Indicates this is a blog article.

Save time and bypass the Voice Verification Call! Text-to-Sign is available on the Agent Portal only

Read More

Compare The Benefits Today! See How The Difference is Clear with Clear Spring!

November 16, 2022
Agent Blog Icon - Indicates this is a blog article.

Help your clients meet life where it is at, secure and confident with Clear Spring Health!

Read More

See how Aetna is making it easier for members to stay informed

November 15, 2022
Agent Blog Icon - Indicates this is a blog article.

An enhanced member experience is coming in 2023

Read More

Excellus BCBS Medicare Broker News - Vol. 4 No. 10

November 15, 2022
Agent Blog Icon - Indicates this is a blog article.

Final Reminders For AEP | Medicare Supplement Update

Who we are & what we do.

Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.  

Get to know us, and see how we can help you take your business to the next level.

Learn More

Helpful Links

New Here?

We love meeting new people! Fill out the form below, and one of our sales directors will get in touch with you shortly.

Thank you! Your form has been received!
Oops! Something went wrong while submitting the form