Update on Today’s Options 2019 Member Coupon Books

A Message from WellCare Sales Communications

Important! Due to a system error, some Today’s Options members did not receive a 2019 coupon book in January. We have since corrected the issue and the target mail date is the third week of February. Further, 2019 coupon books were mailed earlier this week to members NOT impacted by the issue.

*Note: All premium books will be mailed, first class.

As a reminder, the premium books will have coupons members can use to pay their January or February premium. Please instruct your members to use these coupons if they have not already made a payment.

In addition, all member accounts impacted by the billing issue will reflect on their account should they call in with questions.

Please remember premiums are due on the 28th of each month.

We apologize for this mistake and appreciate your understanding.

Thank you for your partnership!

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