Update for NY agents in Livingston & Ontario counties

Dear Agent 

We understand that some agents have received premature information regarding Aetna’s 2017 offerings. Because we value our relationship with you and want to ensure that you have accurate information, please review the following.

We will continue to offer competitive products in the Greater Rochester area for 2017 to support your retention of existing clients and provide you with the opportunity to continue to grow your Aetna book of business. However, we may not be able to offer our products in Livingston and Ontario Counties in 2017. We do not expect any other Greater Rochester counties to be negatively impacted.

Of course, this will have no impact on any products, benefits, network, and member coverage in 2016. We will provide you with final plan and county information in advance of this year’s annual open enrollment.

Thank you for your patience while we work to address this matter.

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