Universal American: 2018 Medicare Advantage Training Program

Universal American 2018 Medicare Certifications

Universal American Certifications Open August 7th.

Universal American’s 2018 certification program is now open. Agents who wish to sell UAM products during AEP are encouraged to complete their certification as soon as possible. This will allow agents more time to prepare their sales and marketing efforts for the upcoming enrollment period.

CORE Requirement

For 2018, agents will take their Medicare CORE1 and Fraud, Waste, & Abuse (FWA) training through an online educator. To satisfy these requirements for 2018, you must complete this training through one of the services listed below, and submit your certificate to Universal American for CORE credit.

The services agents may utilize for CORE credit include:

  • Gorman Health Group2
  • America’s Health Insurance Plans (AHIP)
  • Pinpoint Global Communications

Your CORE/FWA certificate is your admission ticket to our UAM-specific Corporate, Products, and Procedures (CPP) Training. To submit your CORE Certificate(s) of completion, review the instructions available at SentinelElite.com.

Training Costs

While there is no charge for UAM’s training and certification program, agents are responsible for any expenses related to CORE certification.  When you take our training program, you will have up to three attempts to pass with a grade of 85% or higher.  Requests for additional attempts will NOT be granted.

1CORE training covers Medicare basics and products, and corresponding regulatory requirements.
2If completing CORE training through Gorman Health Group, select the FWA option; a separate certificate will be issued. Gorman Health Group CORE and FWA certificates do not need to be submitted into the training portal.

Helpful Links

Agent Training Support

Have questions about this year’s training and certification requirements?

Contact Care Value support staff at 855.888.8326, Monday-Friday, 8:00 a.m. to 5:00 p.m. Eastern Time.