WellCare 2019 AEP Wrap-Up

A Message from WellCare Sales Communications   We appreciate your dedication and support during the 2019 AEP season! Thank you for your patience as we diligently work to wrap up the following. 2019 Plan Materials Please be advised some members have received 2019 enrollment confirmation letters but have not received ... Read More

What’s new in 2019? OEP Election Period

A Message from WellCare Sales Communications   Medicare Advantage Open Enrollment Period (MA OEP) Beginning in 2019, an individual with a current Medicare Advantage policy will now be able to make a one-time change to their MA plan from January 1st to March 31st. During this Open Enrollment Period, MA ... Read More

WellCare Issues 2019 Annual Guidance

WellCare Health Plans, Inc. 2019 Annual Guidance   Presentation Summary Non-GAAP Financial Measures In addition to results determined under GAAP, WellCare provides certain non-GAAP financial measures that management believes are useful in assessing the company’s performance. Non-GAAP financial measures should be considered in addition to, but not as a substitute ... Read More

PCP Error on 2019 Today’s Options Member ID Card

A Message from WellCare Sales Communications   Attention NY Partners, We recently identified an issue where some of the new 2019 Todays Options member ID cards have the incorrect PCP listed. Although the desired PCP was selected, and the provider ID number was included on the enrollment form, in some instances ... Read More

Invalid HICN – Request for RFI

A Message from WellCare Sales Communications In the event a submitted application triggers a Request for Information (RFI) due to an invalid HICN, agents and/or members do not need to call the RFI line to correct that issue. Instead, agents can assist with resolving the issue by completing and submitting ... Read More

IMPORTANT! Notice of CMS Black-Out Period

A Message from WellCare Sales Communications Please be advised due to a system update, CMS has scheduled a black-out period from 8pm Friday, 11/9 through 6am Monday, 11/15. During this time, we are NOT receiving approval for applications. If agents are submitting an application during this period, please allow additional ... Read More

WellCare AEP Tips and OEP Training

Join CareValue and WellCare for a new agent seminar on AEP selling and OEP training. We’ll cover the following: Understanding WellCare Plans and Benefits Tips to Make the Most of AEP Tips to Make a Better Sales Pitch OEP Training – Stay Compliant and Make the Most of the SEP ... Read More

WellCare 2019 Star Ratings

The Medicare Program rates all health and prescription drug plans each year based on a plan’s quality and performance. Medicare Star Ratings help you know how good a job a plan is doing. You can use these Star Ratings to compare our plan’s performance to other plans. WellCare H4868 2019 ... Read More

2019 WellCare Sales Presentation Videos

A Message from WellCare Sales Communications The Release of 2019 Sales Presentation Videos! We are excited to announce the release of our NEW 2019 sales presentation videos! These videos are an alternative method for completing a compliant sales presentation with a beneficiary. They contain the same information as your standard ... Read More

2019 WellCare Stars Release

A Message from WellCare Sales Communications 2019 Stars Release! The Centers for Medicare and Medicaid Services (CMS) has released our 2019 star score ratings which reflect the performance of our MA/MAPD plans. We are excited to announce the Universal American (a WellCare company) NY market improved year-over-year and has achieved ... Read More