New Section 1557 Non-discrimination Disclaimer Requirement

New Section 1557 Non-discrimination Disclaimer Requirement

UPDATE: New Section 1557 Non-discrimination Disclaimer Requirement

UnitedHealthcare alerted you on Friday to the new requirement that carriers post a Section 1557 Notice of Non-discrimination, along with non-English taglines, at any event where they are interacting with beneficiaries and in written communication including Scopes of Appointment (SOA) and marketing materials. This means that for all sales events where you are marketing UnitedHealthcare products only, including one-on-one appointments, you must use the UnitedHealthcare SOAs and marketing materials that contain our non-discrimination notice and taglines. In addition, for informal and formal sales/marketing events where you are marketing UnitedHealthcare products only, you must post the non-discrimination notice that we provide. (Note: the requirement to post the non-discrimination notice does not apply to one-on-one appointments.)

A few updates

  • We are working to update marketing materials, including the Scope of Appointment (SOA) that will need to include the 1557 disclaimers. In the meantime, you can use the materials on the Agent Toolkit and materials portal until the updated versions with the 1557 disclaimer are available.
  • Non-Discrimination Notice table tents will be distributed beginning the week of October 10. In the meantime, please print and display the PDF version of the disclaimer exactly as provided here. This is also available on the Agent Toolkit: English Material > Community Meeting and Event Marketing Materials > Presentations and Workbooks > Workbooks  

Where does this have to be displayed? 

Non-Discrimination Notice table tents must be prominently displayed at formal or informal sales/marketing events where you are marketing UnitedHealthcare products only. You must display it in a conspicuous location, where attendees can easily see all pages of the notice (e.g., tape it to the table or wall where you are talking to attendees, or put it in plastic, clear stands on the table).

UnitedHealthcare looks forward to being your strong, stable health care coverage choice  this AEP! Thank you for your business and continued service to our members.