I wanted to touch base in regarding our network contracts in upstate New York. Strong Memorial Hospital and Highland Hospital have network contracts with UnitedHealthcare so a member enrolled in one of the below plans may receive services there and will pay in-network rates.
Plans accepted as of October 1:
- UnitedHealthcare MedicareComplete Choice® Plan 1: R5342-001
- UnitedHealthcare MedicareComplete Choice® Essential: R5342-002
- UnitedHealthcare MedicareComplete Choice® Plan 3: R5342-005
- UnitedHealthcare MedicareComplete Choice® Plan 4: R5342-006
Hospitals other than Strong Memorial and Highland Hospital are considered out-of-network providers. To ensure that members receive the continuity of care they need, if an out-of-network hospital in Monroe County agrees to service members on an elective basis, UnitedHealthcare will charge the member of one of the above listed plans the in-network copay amount for services received throughout 2017.
Reminder! Out-of-network physicians and hospitals may refuse elective care but are obligated to treat UnitedHealthcare members on an emergency basis. In-network cost-sharing will apply to emergency services.
Please contact me at firstname.lastname@example.org with any questions you may have.