Humana System Downtime Scheduled
Humana System Maintenance is scheduled for Sunday, February 9, 2020 from 6 a.m. EST – 3 p.m. EST.
Systems Impacted Intermittently During Maintenance Window:
- Medicare Sales:
- FastApp: Agents may not be able to quote or enroll. If FastApp is unavailable, agents may use Humana.com to quote if appropriately licensed.
- MAPA: Connection to Humana will not be available. Agents may not be able to upload or synchronize.
- Enrollment Hub: Connection to Humana will not be available. Agents may not be able to download, save, or submit in connected mode or synchronize from offline mode until system maintenance is complete.
- Connection Hub:
- Partner agents may not be able to authenticate preventing access to the system
- Access to Vantage will be sporadically denied during this time due to the inability to verify agent status via SOLAR.
Questions? Call us at 855-888-8326.
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