Humana Partners with Dispatch Health

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On Feburary 1st, the two announced an agreement to provide Humana members with access to an advanced level of care in the home – to help enhance patients’ experience and health outcomes.
These services will be available in Denver, CO and Tacoma, WA with expansion to additional markets in Texas, Arizona and Nevada planned for later this year.

The agreement will provide members living with multiple chronic conditions such as:

  • Cellulitis
  • Kidney and urinary tract infections
  • Chronic obstructive pulmonary disease
  • Heart failure
  • And many others

This is an opportunity to be treated safely at home and thereby avoid hospital visits. Last November, the U.S. Centers for Medicare & Medicaid Services announced a waiver program to allow qualified health care providers to offer acute, hospital-level care in the home.

The Dispatch-Humana agreement is believed to be the country’s first program to provide hospitallevel care involving a national payer.

DispatchHealth offers clinical care and coordination of other critical services, such as pharmacy and meal deliveries, physical and respiratory therapy, Durable Medical Equipment (DME) access and imaging
services. They can also safely provide in-home medical care for acutely ill patients requiring multiple days of treatment.

Since launching in 2013, DispatchHealth has delivered high-acuity care to over 220,000 patients in the home and saved over $227 million in medical costs. Patients can request a care visit by contacting DispatchHealth via phone, website, or their mobile app, and a medical team will arrive within two hours. DispatchHealth is open seven days a week, 365 days a year, including holidays.

For more information, including market hours and areas of service, visit DispatchHealth.com.

Questions? Call us at 855-888-8326.

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