Focus News UnitedHealthcare 03-04-15

Focus News UnitedHealthcare 03-04-15

In this issue
CAHPS Survey
Submit quality applications
Updated Agent Guide available

 

 Feature
Agents who make a difference:
Debby Talbert helps consumer afford his prescriptions
Full Article

 

Industry News
Your consumers might be asked to participate in CAHPS Survey
The Centers for Medicare & Medicaid Services is conducting the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Health Plan Survey from now until May. Your consumers might be asked to participate in the survey.Full Article
Operations News
Submit quality enrollment applications
Submitting quality enrollment applications, that are accurate and complete helps our organization deliver an exceptional customer experience and strengthens our commitment to serve our members. Learn what is required to submit quality enrollment applications. Full Article
Updated Agent Guide available on the Distribution Portal
The Agent Guide is a one-stop, comprehensive document that outlines UnitedHealthcare’s rules, policies and procedures and provides you with resources on how to conduct business in an efficient and compliant manner. Full Article

Leave a Reply