Cigna OTC Catalog

Cigna’s OTC catalog is great for your customer

Research shows that Medicare Advantage customers are more likely to change health plans when they don’t fully understand the benefits that are available to them. Have you called your new customers to make sure they understand all the great benefits they get with Cigna Medicare Advantage?


As seniors continue to stay home and keep physical distance from others, our over-the-counter (OTC) benefit is more valuable than ever! With this benefit, many products your customers use every day are covered by their Cigna Medicare Advantage plan. Some of the most common products that are ordered through the benefit are pain relievers like aspirin, acetaminophen and ibuprofen, vitamins, cold medicine, nicotine patches, compression socks and more! Plus, shipping is always free.


Encourage your customers to visit www.CignaMedicareOTC.com or call 1-866-851-1579 Monday – Friday, 8 a.m. – 11 p.m. EST to order or to check items. A digital version of the catalog is located here and there’s also a printed catalog that customers can receive by calling Cigna Medicare Advantage customer service at 1-866-459-4272.


The quarterly allowance amount varies depending on plan and is accrued on the first day of each quarter. Unused balances roll over from quarter to quarter but not year over year. Make sure your customers know they save time and money with the OTC benefit that comes along with their Cigna Medicare Advantage plan!

Questions? Give us a shout at 855-888-8326.

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