Content For: WellCare
UAM / TexanPlus Sales Support Line Transition Please be advised Universal American has completed the migration to WellCare platforms. In order to ensure a smooth transition, the UAM Sales Support Line has remained open. Effective 5/16, the UAM Sales Support line will no longer be available to assist with calls ... Read More
A Message from WellCare Sales Communications The following information is to ensure that agents are completing compliant telephonic enrollments. Telephonic Enrollments : Enrollment via Telephone (Rev. 2, Issued: July 31, 2018; Effective/Implementation: 01-01-2019) For all telephonic enrollment requests, the MA organization must ensure that the telephonic enrollment request is effectuated ... Read More
A Message from WellCare Sales Communications WellCare Appointment and What You Need to Know! As previously announced by the Aetna’s Broker Services team, as of January 1, 2019, WellCare became the entity for the Aetna standalone Part D (PDP) products. There is no action needed from agents with either company ... Read More
WellCare Health Plans, Inc. Press Release NEW YORK and TAMPA, Fla., April 2, 2019 /PRNewswire/ — WellCare Health Plans, Inc. (NYSE: WCG), a leading provider of Medicaid, Medicare and Prescription Drug programs, announced today that the New York Department of Health has approved the expansion of WellCare of New York, Inc. into three additional counties. The approval ... Read More
A Message from WellCare Sales Communications Today it was announced that WellCare Health Plans, Inc. has agreed to combine with Centene. While the transaction is not expected to close until the first half of 2020, there may be questions about what this means for agents. At this time there are still ... Read More
A Message from WellCare Sales Communications CMS Site-Based Marketing Policy Change CMS has updated the policy regarding allowable marketing activities at specific location types. Effective immediately, agents CAN market a Plan via Educational, Formal and/or Informal activities at the following locations: Skilled nursing facility Nursing home Assisted living facility Halfway ... Read More
A Message from WellCare Sales Communications Attention Maine and New York agents! Please be advised changes were made to the Part D section of the Summary of Benefits (SOB) booklet for some plans offered in your market. To ensure you have the materials you need for appointments, we created an ... Read More
A Message from WellCare Sales Communications Important! Due to a system error, some Today’s Options members did not receive a 2019 coupon book in January. We have since corrected the issue and the target mail date is the third week of February. Further, 2019 coupon books were mailed earlier this ... Read More
A Message from James MacKenzie The University of Rochester Medical Center has informed WellCare they will no longer submit out of network claims on behalf of our today’s options members effective immediately. Providers included in the University of Rochester system include Strong Memorial Hospital, Highland Hospital, and FF Thompson Hospital, ... Read More
A Message from WellCare Sales Communications The WellCare Member Experience Through New Member Orientation and Welcome Room sessions, we offer education/assistance to members regarding transitioning to a new plan, billing, coverage, pre-approvals, transportation, public assistance, and more. Sessions are hosted by WellCare resources at regional WellCare sales offices or local/convenient ... Read More
