New Medicare cards coming this April!

New Medicare cards coming this April!

Are you ready?

In an effort to reduce identity fraud among seniors, CMS is removing Social Security Numbers from all Medicare cards. All Medicare beneficiaries will receive new Medicare ID cards that will have their Social Security number removed and replaced with a new unique, randomly assigned Medicare Beneficiary Identifier (MBI).

Answers to all your customers questions:

Will I need to do anything when I get my new Medicare Card?
No, customers don’t need to take any action to get their new Medicare card or when they receive their new Medicare card.

When will I get my new Medicare card?
Medicare will mail new cards between April 2018 and April 2019.

Will this new card change my Medicare benefits?
No, the new card won’t change their Medicare coverage or benefits.

How will my doctor’s office know? Do I have to tell my pharmacy?
CMS has already begun communicating this change to doctors and pharmacies so they can prepare for the transition. When customers receive their new card, they should let their doctors and pharmacies know the next time they visit.

Is there a charge for the new card?
No, there is no charge for the new card.

Why is Medicare changing my card?
Current Medicare cards contain the customers Social Security Number, which puts them at risk for identity fraud if it’s stolen. The new card will have a unique Medicare Beneficiary Identifier (MBI) instead of their Social Security Number. This will help to protect their identity.

What do I do if I don’t receive a card or have a question?
If customers have questions about receiving this card from Medicare, they can call 1-800-Medicare (1-800-633-4227).

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