Contact Care Value for the ELITE FAQ flyer (producer use only) as well copy of plan migration letter. 

The ELITE FAQ- provides a high level overview of plan as well a few examples of how the deductible will apply. The migration letter provides 2 charts explaining in/out of network member responsibilities as well added benefits (e.g. Dental, Vision, Fitness). 


Please refer to the most up-to-date online tool when searching clients providers to ensure participation. This is a live document and updated daily.  The paper/pdf directory last sent was printed 7/15/2016 and refers consumer to the consumer website for up-to-date information.

We offer two ways for you and your clients to search for in-network providers, hospitals and specialists for 2017 Aetna Individual Medicare (MAPD) plans: Online Tools (recommended option)

         Aetna Medicare plans, use DocFind at

–         Select ‘State’

–         Select the ‘Plan Name’ and click Continue’

–         For Coventry Medicare plans, go to and choose from the option

–         Members can reach our customer service department by calling the number on their member ID card to verify whether a provider is current participating in their plan’s network

–         Important! Our networks change throughout the year, please encourage your clients to verify participation before enrolling in a plan or visiting the doctor, with our online tools or by calling us.