1MM: Aetna’s End of AEP Guidelines

This Week’s 1 Minute Monday (1MM): Aetna’s End of AEP Guidelines
With only a few days until the end of this AEP (December 7, 2019), it’s a good idea to cross-check all enrollments (confirm that plan selection and effective date are correct). Aetna wants to ensure you follow the below guidelines when submitting your final AEP enrollments.
- Medicare Beneficiary Identifier (MBI): The number must be correct and all digits must be clear and legible (e.g., the letter “S” and the number “5” are easy to confuse).
- Ensure you select the correct enrollment period.
- Provide the applicant’s correct contact info, including their email and zip code.
- Make sure your National Producer Number (NPN) is on the application. It’s the unique agent identification number that Aetna uses to assign commissions.