NationsBenefits, Geisinger’s new flex/OTC card vendor, has issued new cards to all Geisinger Gold members who have over-the counter (OTC) and/or flex benefits. Members who have a plan that includes OTC and flex benefits will receive just one card. The NationsBenefits card is a prepaid Mastercard that should be used as credit at the point of sale. Customers should keep this card, as it’s reloadable.
Members can access the NationsBenefits portal by visiting geisinger.nationsbenefits.com There, they can use the portal to:
Do your clients have questions about their OTC and/or flex benefits? They can call NationsBenefits customer service at 877-880-8874 (TTY: 711) daily from 8 a.m. – 8 p.m.
All members received new health plan ID cards, which they should now use. Member ID numbers stayed the same, but Navitus, Geisinger’s new pharmacy benefits manager, appears on the cards.
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